Policies

Privacy Policy

We collect only what we need to answer your request and build your order. Nothing more, and we never sell it. Here is exactly what that means.

What we collect

How we use it

We do not sell your information, and we do not share it with third parties for their marketing.

Payments

Card payments are processed by Stripe on Stripe-hosted pages. Your card number is entered with Stripe, not with us — it never touches our servers. We receive only a confirmation of payment and the details needed to match it to your order. Stripe's handling of your payment data is governed by Stripe's own privacy policy.

How long we keep it

We keep estimate requests for as long as we are working with you on them. We keep order and deposit records for as long as we need them to honor your order and warranty and to meet our bookkeeping obligations. When information is no longer needed, we get rid of it.

Deleting your information

If you want us to delete the information you have shared with us, just ask — reach us through the contact page or give us a call. We will remove what we can; some order records must be retained where the law or our bookkeeping requires it, and we will tell you if that applies.

Questions

Anything unclear? Contact us and we will give you a straight answer.